A product recall occurs when a product is found to be harmful or otherwise dangerous to consumers. The term can relate to any number of products from food, medicine, or health and beauty aids, to electronics, appliances, furniture, and even vehicles. In some cases a product recall simply indicates a warning to the consumer that some part of the product may be faulty and require replacement or repair. In other cases, the product may need to be returned to the manufacture for complete replacement or refund.
The Consumer Product Safety Commission is a government agency that assembles a product recall list and includes as many details as available concerning each recall. You can sign up for an email alert or search the website. You can also call the hotline number, 1 (800) 638-CPSC, for more information.
Sometimes, companies are forced into issuing a product recall although many times they issue a voluntary recall. In serious cases, there may be a market withdrawal where products are completely removed from the shelves and are no longer for sale until they can be proven safe.
The CPSC generally attempts to give as much information as possible concerning a recall, not only to warn consumers but also to help reduce panic. Learning that the item you own is not the one indicated on the product recall list can be a relief. For example, if a certain make and model of dishwasher made in a certain time frame has been responsible for a fire, you need to know which one to ensure that you don’t own the recalled model.
If your appliance is the subject of a product recall, you will be informed of what action you should take. However, you may be able to relax after learning that your model number of the year your appliance was made does not coincide with the product recall. In some cases of recalls, there are also simple fixes or replacement parts that will be provided at no cost to you, which will make your product safer.
Other publications and websites also offer information on recalls. If you are concerned that you may have a faulty product, you can look it up online or call the manufacturer or the CPSC. You can also report defective products to the Consumer Product Safety Commission, and your report may result in a product recall. Making a report may well help other people avoid injury, damages, or even expensive replacements of faulty products.